Subscribe to Documentation and Changelog RSS Feeds
Subscribe to Documentation and Changelog RSS Feeds
Your Help Center now publishes RSS feeds for both the documentation articles and the changelog. You can use these feeds in any RSS reader, feed‑aggregator, or automation tool to stay up‑to‑date with new help articles or product updates.
What’s new?
| Feature | URL | Where you’ll see it |
|---|---|---|
| Documentation RSS | https://<your‑domain>/rss.xml (also available as /feed.xml or /docs/rss.xml) | An RSS icon appears next to the Documentation tab in the Help Center. A plain‑text link is also shown in the “Help Center” section of the dashboard. |
| Changelog RSS | https://<your‑domain>/changelog/rss.xml (also available as /changelog/feed.xml) | An RSS icon appears next to the Changelog tab. A plain‑text link is shown next to the “Changelog RSS” line in the dashboard. |
Both feeds are advertised to web crawlers, so they can be discovered automatically.
How to use the feeds
- Copy the feed URL
- For documentation:
https://<your‑domain>/rss.xml - For changelog:
https://<your‑domain>/changelog/rss.xml
- Add the URL to your RSS reader (e.g., Feedly, Inoreader, Outlook, Apple News, etc.).
Most readers let you paste the URL into an “Add Feed” or “Subscribe” field.
- Enjoy automatic updates – whenever a new article is published (or an existing one is updated) the feed will include it, and your reader will fetch the latest items according to the feed’s cache policy (see below).
Private vs. public Help Centers
- Public Help Center – The RSS feeds are publicly accessible. Anyone with the URL can view the feed.
- Private Help Center – Access to the feed is restricted. If your knowledge base is set to private, the feed will return a 401 Unauthorized response unless the requester is already authenticated with the same credentials used for the Help Center.
> Tip: If you need a private feed for internal tooling, make sure the tool can authenticate with your Usedocs account (e.g., via a session cookie or API token).
Technical details you might care about
| Item | Description |
|---|---|
| Maximum items | The documentation feed includes up to the 100 most recent published articles. |
| Cache‑control | Responses include Cache‑Control: public, max‑age=300 (5 minutes). Readers will typically re‑fetch the feed after this period. |
| Item content | Each entry contains: • title – article title • link – direct URL to the article • description – first 500 characters of the article body, stripped of markdown formatting • pubDate – the article’s published_at (or updated_at if not set). |
| Supported extensions | Both /rss.xml and /feed.xml (or /docs/rss.xml) resolve to the same feed, so you can use whichever suffix you prefer. |
| CORS | The feed is served with Access‑Control‑Allow‑Origin: *, allowing it to be fetched from any origin. |
Frequently asked questions
Q: My feed shows only a few items even though I have many articles.
A: The feed is limited to the 100 most recent published articles. Older items will not appear until they become part of the latest 100.
Q: I see a “Private KB — feed requires access.” error.
A: Your Help Center is set to private. Only authenticated users can view the feed. Use an authenticated session or switch the KB to public if you need an
_Drafted from merged PR: PR: feat(help): RSS feeds for docs and changelog. Review before publish._